Privacy Policy
1. Introduction
At HARBOUR SKY GROUP (“HARBOUR SKY GROUP”, “we”, “us”, or “our”), we are committed to protecting your privacy and handling your personal information in a transparent and responsible manner.
This Privacy Policy explains how we collect, use, store, and disclose personal information when you access or use our website https://sky-hk.com, our services, or communicate with us through any online or offline channels.
By using our website or submitting your information to us, you agree to the collection and use of your personal data as described in this Privacy Policy.
2. Our Commitment to You
We confirm that if you provide us with your personal information:
- We will not spam you
- We will not sell your personal data
- We will only share your data:
- As described in this Privacy Policy
- With your prior consent
- Where required by law
- Or in an aggregated, non-identifiable form
3. Information We Collect
When you use our website, submit inquiry forms, or engage our services, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Phone number
- Nationality or country of residence
- Business or employment-related details
- Information provided in consultation forms or communications
Technical & Usage Information
- IP address
- Browser type and device information
- Pages visited and interaction behavior
- Referring URLs
Payment Information
If applicable, payment details are processed securely by third-party payment providers.
We do not store full payment card details on our servers.
4. How We Collect Information
We collect information through:
- Website contact and consultation forms
- Email or direct communication
- Cookies and similar tracking technologies
- Third-party analytics tools
Where information is collected from third parties, we take reasonable steps to ensure you are aware of such collection.
5. Purpose of Collection
We collect personal information for the following purposes:
- To respond to inquiries and provide consultation services
- To assess eligibility for identity, corporate, or business services
- To deliver and manage our services
- To communicate service updates or relevant information
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
If you do not wish to provide personal information, you may choose not to use our services or submit inquiries.
6. Cookies, Analytics & Tracking Technologies
We use cookies and similar technologies to:
- Enable essential website functionality
- Analyze traffic and user behavior
- Improve content relevance and site performance
You may disable cookies through your browser settings. However, doing so may limit certain website functions.
Third-party service providers (such as analytics or advertising platforms) may also place cookies. We do not control these cookies and encourage you to review their privacy policies separately.
7. Use and Disclosure of Information
We may use or disclose your information where:
- It is directly related to the primary purpose of collection
- You have provided consent
- Disclosure is required by law or regulatory authorities
- It is necessary to prevent fraud, unlawful activity, or serious risk
- It is required by professional advisers, auditors, or legal representatives
Where third-party service providers are involved, they are contractually required to protect your information and use it only for authorized purposes.
8. Data Quality
We take reasonable steps to ensure that personal information we collect is accurate, complete, and up to date.
You may contact us at any time to update or correct your information.
9. Data Security
We implement reasonable technical and organizational safeguards to protect personal information from:
- Unauthorized access
- Loss or misuse
- Disclosure or alteration
Where personal information is no longer required, we will securely delete or anonymize it in accordance with legal requirements.
10. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or outdated.
Access may be denied in limited circumstances, including where:
- Required by law
- It would unreasonably affect the privacy of others
- It would prejudice legal or regulatory proceedings
If access or correction is denied, we will provide reasons where appropriate.
11. Marketing Communications
We may send you service-related or informational communications where relevant.
You may opt out of marketing communications at any time by:
- Using the unsubscribe link in our emails
- Contacting us directly
Please note that essential service-related communications may still be sent where necessary.
12. Anonymity
Where lawful and practicable, you may choose to interact with us anonymously or using a pseudonym. However, this may limit our ability to provide certain services.
13. Cross-Border Data Transfers
Your information may be stored or processed in jurisdictions outside your country of residence, including but not limited to Hong Kong, mainland China, or other regions where our service providers operate.
We take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with this Privacy Policy.
14. Sensitive Information
We do not intentionally collect sensitive personal information (such as health data, political opinions, religious beliefs) unless:
- You have given explicit consent
- It is required by law
- It is necessary for the establishment or defense of legal claims
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, regulatory, or operational changes.
The latest version will always be published on this page. Continued use of our website constitutes acceptance of the updated policy.
16. Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or wish to lodge a privacy-related inquiry, please contact us at:supports@sky-hk.com